Process optimization and standardization using 4PEP Engineering Change Management

GRAMMER AG specializes in the development and manufacture of components and systems for automobile interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains. Grammer supplies headrests, armrests, center console systems as well as high-quality interior components and operating systems to premium car manufacturers. In the area of commercial vehicles, the divisions include van and off-road seats as well as train and bus seats. Grammer uses 4PEP Engineering Change Management to manage changes to these products from the inquiry to the implementation at the production sites.

Success Story Grammer

Customer Quote

Grammer Logo

“ILC’s professional team allows us to swiftly put pragmatic solutions into practice. Designated contact partners, who know our company and our processes, help us find the correct way forward thanks to their excellent know-how. The solution from ILC provides a basis for additional business processes.”

Dipl.-Ing. Uwe-Dirk Nixdorf, Director Process Management Sales & Projects, Grammer AG


  • locations: Amberg, Germany, and in 19 countries worldwide
  • industry: automotive
  • product: car interior, driver and passenger seats
  • revenue: 1.903 bn EUR (2022)
  • employees: 14,000 (2022)

Initial situation and challenge

  • Creation of cost transparency
  • Implementation of a controlled release strategy
  • Improvement of process quality
  • Optimization of process responsibility
  • Improvement of change quality using transparent change documentation


  • simple web-based process entry
  • Process route generation using automatic process management
  • automatic determination of everyone involved in the process
  • Determination of lead times including escalation mechanisms
  • Tracking of change costs

Customer benefits

  • complete integration of stakeholders
  • VDA 4965 based processes
  • globally standardized application and control of the processes
  • clear areas of responsibilities
  • Optimization of lead times
  • clear overview of all change costs

Other customers from automotive sector

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Logo Kostal
Daimler Truck Logo

Further information required?